CERTIFICATIONS

Demco Steel is the first and sole ISO 9001:2008 certified steel trader in Lebanon.

The management system of Demco Steel Industries s.a.l. has been assessed and certified for meeting the requirements of ISO 9001:2008 on all types of steel activities in their scope of work.

 

Customer satisfaction begins with the first contact a customer has with our company. Our organization is focused on our customers; we are committed to providing solutions and satisfying the needs and expectations of our customers and other interested parties.

 

We strive to create customer value by providing unquestionable product standards as well as our upmost quality of services at unbeatable prices for every process, product, and service in our line of work. Demco is dedicated to manage the logistics of delivering its products to its customers in order to ensure timely delivery.

 

Employee awareness, involvement and self-responsibility are essential to our culture of learning and improvement. We focus on developing our people to achieve their full potential based on mutual respect, trust and cooperation ultimately yielding superior results.

 

We are committed to implementing continual improvement. Top management reviews our quality policies and strategies to ensure their continual suitability to support growth and increase our ability to drive and respond to change. The quality policies, strategies and resource needs are communicated and understood within the organization.

 

The documented quality management system is regularly reviewed by management to ensure our objective of total customer satisfaction is being met and that the system is suitable and effective in meeting both customer and company needs.

 

Management will take effective action to ensure resolution of problems leading to continual improvement in our operating practices. This policy of continual improvement coupled with the provision of adequate human resources and a clear understanding of customer requirements will lead to strengthening consumer confidence in our ability to provide excellent products and service.

© 2012 DEMCO STEEL SAL

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WEBSITE CREDITS
DESIGN
Loryne Atoui
e. loryne@gmail.com
t. +961 1 203112
DEVELOPMENT
Fusion Second
e. info@fustionsecond.com
t. +961 1 351040